This summer, a client called and said too many people were ruining their tree guards, and asked me to look into installing loafer rails.  I passed a railing your company installed in the Lincoln Center area, took a photo of the contact information embossed on the railing and sought you out. You were awfully kind in working with a lowly small business owner (gardener at that!) and assisted me in answering all my questions regarding purchasing, installation and general loafer railing information. Please see photos, below.  Voila!  The finished project.  My client is thrilled. Thank you for your professionalism and special considerations for a newcomer to your services! All the best,